FAQ's

1. Where can I buy stylish ethnic wear for Girls & women online? 

ShivangiClothing.com offers a wide range of stylish ethnic wear for Girls and women, including Pattu Pavadai, Half Saree, Long Frock, Boys Kurta, sarees, salwar suits, lehengas, and designer kurtis.  Explore our latest collection and enjoy doorstep delivery worldwide.

2. Does Shivangi Clothing offer cash on delivery (COD)? 

Yes, Shivangi Clothing provides cash-on-delivery (COD) options across India, making your shopping experience more convenient and hassle-free.

3. What are the latest fashion trends in ethnic wear? 

Stay updated with the latest ethnic fashion trends at ShivangiClothing.com. We offer contemporary designs, vibrant colors, and intricate embroidery that align with modern fashion trends. 

4. How do I find the perfect size when shopping online?

ShivangiClothing.com provides a detailed size chart to help you choose the right fit. You can also contact our support team for personalized assistance. You can visit our YouTube channel link given below to take exact measurements https://www.youtube.com/watch? v=X9UWfrFzZzI 

5. Does Shivangi Clothing provide custom tailoring services? 

Yes, we offer custom stitching options for selected products to ensure a perfect fit. Simply provide your measurements to our Helpdesk number:+91 8098833000 after checkout.

6. What type of fabrics does Shivangi Clothing use?

We use premium fabrics such as silk, cotton, georgette, and chiffon to ensure comfort and elegance in every outfit.

7. Can I buy bridal lehengas online from Shivangi Clothing? 

Yes, Shivangi Clothing offers a stunning range of bridal lehengas with intricate designs and embellishments to make your special day even more memorable.

8. Do you offer matching accessories with ethnic wear?

Absolutely! Our collection includes matching dupattas and jewelry to complement your outfit perfectly.

9. What is the price range of ethnic wear at Shivangi Clothing? 

Our ethnic wear collection starts from ₹2000, catering to various budgets without compromising on quality.

10. Do you have festive discounts or seasonal sales?

 Yes, we offer exclusive discounts during festive seasons and sales throughout the year. Stay tuned to our website and social media for updates.

11. How long does it take for an order to be delivered?

Orders are typically delivered within 5-7 business days in India, while international shipping may take 7-10 days.

12. How can I track my order from Shivangi Clothing? 

Once your order is dispatched, you will receive a tracking link via email to monitor your shipment in real time.

13. What should I do if I receive a damaged product? 

In case of any damage or defect, you can initiate a return or replacement request within 7 days of receiving your order.

14. Do you ship internationally? 

  Yes, we offer worldwide shipping with reliable courier partners to ensure timely delivery across different countries.

15. What are the shipping charges for domestic and international orders?

Domestic shipping is free for orders above ₹3,000, while international shipping charges depend on the destination and order weight.

16. What is the return policy of Shivangi Clothing? 

We offer a hassle-free 7 day return policy for unworn and unwashed products with the original tags intact.

17. How can I get a refund for my order?

Once your returned item is received and inspected, the refund will be processed to your original payment method within 7-10 business days.

18. Can I exchange my product If the size doesn’t fit?

Yes, we allow size exchanges within 7 days of delivery to ensure you get the perfect fit.

19. What are the collections available with Shivangi Brand?                       
    
    We have following traditional items
    
    

• Pattu Pavadai (https://www.shivangiclothing.com/collections/girls-pattu-pavadai-designs)
  
  

• Long Frock (https://www.shivangiclothing.com/collections/long-gown)
  
  

• Girls Half Saree (https://www.shivangiclothing.com/collections/half-saree-langa-voni)
  
  

• Frock (https://www.shivangiclothing.com/collections/designer-frock)
  
  

• Boys Kurta (https://www.shivangiclothing.com/collections/cotton-kurta-boys)
  
  

20. How to take measurements for my kid?                                          
    
    You can visit our YouTube channel link given below to take exact measurements https://www.youtube.com/watch?v=X9UWfrFzZzI
    
    

21. Do all the Pattu Pavadai/long gown/half saree on your website come with  attached lining material?
    
    Yes, all the Pattu Pavadai/long gown/half saree comes with soft cotton lining inside.
    
    

22. 22.Are the colors shown on the website accurate to the garments?
    
    We strive to try and display the colors of the garment as accurately as possible on our website. However, we cannot give you a 100% guarantee that the colors of the garment will match the colors viewed on an electronic device.
    
    Take note that sight variations may occur in hand embroidered / hand dyed items / handwoven fabrics.
    
    
    
    

23. How can I place an order?
    
    Choose the item from our website and select the size option by confirming the measurement provided and
    
    click on the "add to cart" button and
    
    make the online payment; soon, you will receive an order confirmation email from us. This email contains your order details.
    
    
    
    

24. Can the billing address and shipping address be different?
    
    Yes, the billing address and shipping address can be different.
    
    
    
    

25. What are the Payments options you accept?
    
    We accept all Domestic and International Debit and Credit cards, UPI Id and Net Banking. 

26. How do I know that my transaction has been successful?
    
      You would receive an order confirmation via email or sms with the corresponding order number for your future reference or can contact our customer care directly through call or whatsapp to know the details.

27. Do the shipping charges vary from country to country?
    
    Yes, the shipping charges may vary from country to country. The shipping charges for your destination will be indicated when you place the order and customers should bare the cost of custom duties and taxes on goods( if mandatory)

28. Are there any shipping charges for deliveries within India?
    
    Yes, Standard shipping charge is applicable for all orders within India.

29. In Which courier will you send the products?
    
    We will send the products through ST couriers & Blue dart for our Domestic destinations. For overseas countries we are dealing with DHL.

30. How long would it take to deliver the product after the payment has been made?
    
    We deliver your product within 4-6 working days on Domestic Orders and 4-8 working days on International Orders ( It slightly vary based on the destination zip code).

31. How do I track the product once it has been shipped from India?
    
      Yes, you would receive an email with the Airway Bill number of the courier once it is shipped. You would be able to track it with the respective courier or through https://www.shivangiclothing.com/apps/parcelpanel

32. How do I contact you regarding my order?
    
    You can send an email to shivangiclothings@gmail.com or whatsapp at 91 8098833000.

33. What should I do if a defective item is received?
    
    If a defective item is received, then we replace the goods within 3 working days ( Based on the availability)

34. If I am dissatisfied with the design of the product, can I exchange the product?
    
    If you are dissatisfied with your purchase for any reason, we will exchange the goods provided that they are unused, in their original condition. Exchanges must be made within three days from the date of delivery. Shipping charges cannot be refunded and return shipping charges shall be accepted by the customer.

35. Can I modify or cancel my order after placing it?
    
    

• Orders can be modified or cancelled within a specific time frame after placement, usually 24 hours. Please contact our customer service team immediately for assistance with any changes or cancellations.
  
  

36. Do you take customization orders?
    
    Yes, we take customization order if the selected item is available in fabric (Extra charge is applicable on customization order)

37. What’s the return procedure?
    
    If you aren’t satisfied or have any issue with the item, you can return back to our below address within 3 days with your own courier service.

38. Need it urgently. Do you have express shipping?
    
    Yes. On selected Pin Codes and only for Prepaid orders, we can express delivery within 2 business days. Express shipping option has an additional fee of 300-500 INR.
    
    Orders placed before 3 pm, can be eligible for Speed delivery within two days. Excludes : Sundays and national holidays.
    
    Our support team will get in touch if you place an order with express shipping to confirm the same.

39. How can I get the contact details of your store?
    
    You can visit our nearest stores through https://www.shivangiclothing.com/pages/store-locator-1 

40. What types of clothing does Shivangi Clothing offer?
    
    

• Shivangi Clothing specializes in traditional Indian attire, offering a wide range of ethnic wear for women and girls. Our collection includes sarees, salwar suits, lehengas, kurtas, and more, featuring authentic designs and high-quality fabrics.

41.  How do I determine the right size for my clothing?

• Our size guide provides detailed measurements for each clothing size. We recommend measuring yourself and comparing these measurements to our size chart to find the best fit. If you're between sizes, it's usually best to order the larger size. View our Youtube link: https://www.youtube.com/watch?v=X9UWfrFzZzI